VOICE TEMPLATE

AI Receptionist

The AI Receptionist is Coldbot's most deployed template - it answers questions, captures contact details, qualifies the inquiry, and hands off a ready lead to CRM or calendar. It runs 24/7 on phone and web widget without queues or sick leave.

What the AI Receptionist does

It replaces or augments first-line contact: greeting, FAQ, qualification, and booking. Every conversation is logged with disposition and transcript so managers can coach scripts weekly.

Industries

Use it anywhere callers ask repeatable questions - from local services to complex B2B. Onboarding tunes qualification questions, calendar/CRM integrations, and runs 30–50 test calls before production go-live.

Typical results

60–80% fewer missed calls. Lead in CRM within seconds of hang-up.

Sample conversation flow

“Hello, I can help match you with the right service and pass your request to the team. What is this regarding?” → qualification questions → summary read-back → CRM write and optional calendar invite.

Pricing and deployment

Setup typically EUR 250–500, monthly EUR 75–200. Go live in 7–14 days with script tuning for your offer and integrations. Onboarding tunes qualification questions, calendar/CRM integrations, and runs 30–50 test calls before production go-live.

Range
SetupEUR 250–500
MonthlyEUR 75–200

Compliance, quality, and scaling

Every Coldbot template supports GDPR-style guardrails: recording disclosure, contact consent, retention policy, and DNC lists aligned with your legal policy. Managers sample transcripts weekly - fix one objection path at a time, then raise dial volume. After a 50–100 call pilot you lock connect and meeting KPIs; RevOps exports results to CRM or BI via webhook. Your CSM helps tune qualification questions to your offer and vertical.

FAQ

Frequently asked questions

Can I customize the script?

Yes - full control of questions, tone, and output fields.

Phone only or widget too?

Both - one agent on phone and on your website.

Which CRM integrations?

HubSpot, Pipedrive, Salesforce, Zoho - included in standard plans.

How long until go-live?

7–14 days including script and integration.

Medical or legal advice?

No - collects information and escalates to a specialist. Guardrails built in.

Can we change the script after go-live?

Yes - dashboard edits, versioning, and rollback without stopping campaigns.

How many test calls before production?

We recommend 30–50 supervised calls with sales reviewing transcripts.

Does the template work after hours?

Yes - full 24/7 coverage including weekends and holidays.