Privacy policy

Last updated:Updated: May 30, 2026

This policy explains how we process data on Coldbot. It covers the contact form, lead dialog, technical traffic and any analytics tools that may only be enabled after consent.

Data controller

The controller is TZORDON INTELLIGENCE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, KRS 0001190915, NIP 7252358503, REGON 542545843, address: Piotrkowska 152 / 30, 90-063 Łódź, Poland, e-mail: hello@fabrykaleadow.pl, phone: +48 514 334 382.

If a DPO has been appointed, its contact details should be listed here.

Data scope and source

We collect data directly from the person contacting us through the form, lead dialog or e-mail.

  • full name
  • e-mail address
  • website address
  • message content and project context
  • IP address, time of contact, device and browser information
  • technical data and cookies/consent records

Contact form and lead dialog

We process data submitted through the contact form and lead dialog to respond, prepare an offer and continue communication related to the inquiry.

The legal basis is Art. 6(1)(b) GDPR when the contact concerns steps before a contract, and Art. 6(1)(f) GDPR when the response relies on the controller's legitimate interest.

The checkbox on the form confirms that you have read the privacy policy; it is not a separate consent required to handle the inquiry.

  • providing data is voluntary but necessary for a response
  • failure to provide data may prevent contact and offer preparation
  • we retain data for as long as needed to handle the inquiry and defend claims

Recipients

Data may be shared with hosting, mail, CRM, analytics and technical support providers, as well as legal or accounting advisors when needed.

The site is currently hosted on Vercel, which means technical processing by that provider as part of infrastructure delivery.

  • Vercel - hosting and site delivery
  • e-mail or CRM provider if the form is connected
  • analytics provider if consent is given
  • legal, accounting and IT service providers

Transfers outside the EEA

If providers outside the EEA are used, data may be transferred to third countries. In that case we rely on appropriate safeguards such as Standard Contractual Clauses and transfer risk assessments.

If you do not use analytics or an external CRM, transfers are limited to hosting and mail infrastructure according to the service configuration.

Retention

We keep inquiry data for the period necessary to handle correspondence, prepare offers, defend claims or until a valid objection is raised.

  • sales inquiries - generally up to 24 months
  • technical logs - up to 30 days unless longer retention is required
  • billing/accounting records - according to statutory obligations if any are created

Data subject rights

You have the right to access, rectify, erase, restrict, object, port your data and withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

  • right to complain to the supervisory authority
  • right to object to processing based on legitimate interest
  • right to withdraw analytics/cookie consent at any time

Providing data

Providing data through the form is voluntary, but necessary to receive a response. Without the required data we may not be able to contact you or prepare an offer.

Automated decision-making

We do not use automated decision-making or profiling that produces legal effects concerning you.

The controller is TZORDON INTELLIGENCE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, KRS 0001190915, NIP 7252358503, REGON 542545843, address: Piotrkowska 152 / 30, 90-063 Łódź, Poland, e-mail: hello@fabrykaleadow.pl, phone: +48 514 334 382. If a DPO has been appointed, its contact details should be listed here.

Questions?

Contact us - we are happy to clarify anything in this document.

Contact us